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PROBLEM
We have installed the template provided by you, but we are encountering some issues, and it is not functioning correctly. Could you please offer us your support to resolve these problems? Thank you in advance for your assistance.
Preloader Matrix will not install
I just loaded up a new template and it says it requires Preloader Matrix but when I try to install it errors out woth an "Something went wrong with the plugin API." error
Plug-in file too large
Hi I bought the WP Theme bundle but theres no instructions to install. When I try to install it via zip upload I get an error saying the plug-in is too large. Is there any way around this and can I get a refund if not?